Privacy Policy

Last updated: 2019-07-11

Your privacy is important to us. It is eCISO, LLC's policy to respect your privacy regarding any information we may collect from you across our website, https://eciso.io (the "Site").

1. What information do we collect?

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

Personal information you share with us

We collect personal information that you voluntarily provide to us such as your name, contact information, and payment information (if you choose to contact us, contribute content to the Site, or make a financial contribution to support the operation of the Site).

The personal information that we collect depends on the context of your interactions with eCISO, LLC and the Site. Here's what we generally collect:

Name and Contact Details: When you choose to contact us, contribute content to the Site, or make a financial contribution to support operating the Site, we collect your first and last name, email address, and other similar contact information as required to process your request.

Payment Information: If you choose to make any financial contribution to support the continued operation of the Site, we collect the data necessary to process your payment such as your payment instrument number (e.g., credit card number), and the security code associated with your payment instrument. All payment data is stored by our third-party payment processor; you should review their privacy policies and contact the payment processor directly to respond to your questions.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information as necessary.

Information collected automatically

Some information, such as your IP address, browser and device characteristics, device operating system, language preferences, and other details may automatically be shared with us by your web browser when you access the Site. This data may also include information such as your device name, referring URLs, country, location, statistics about how and when you use the Site, and other technical details about the device you are accessing the Site from. This information is primarily needed to maintain the security and operation of the Site, and for our internal analytics and reporting purposes.

Information collected from other sources

We like that you are interested in the Site, but we really aren't that interested in your personal life. eCISO, LLC does not, for the purposes of the Site and with respect to this privacy policy, collect personal information about you from other sources such as public databases, joint marketing partners, or other related third parties.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

2. How do we use your information?

We use personal information collected through the Site for a variety of business purposes based on legitimate business interests, the fulfillment of any binding agreement with you, compliance with our legal obligations, and your explicit consent.

The information we collect or receive is used to:

  • Protect the Site: Your information may be used as part of our efforts to operate the Site safely and securely (for example, for fraud monitoring and prevention).
  • Enforce our Policies: In the event that our policies may be violated, we may use your information to investigate or enforce any aspect of those policies.
  • Fulfill a Valid Contract: Where we have engaged in a legally binding contract with you, we may use your information to provide services as assigned by that agreement.
  • Comply with Law Enforcement: If we receive a subpoena or other legal request, we may need to inspect the data in our possession to determine how to respond.
  • Support our Business: We may use your information to evaluate and improve the content or quality of the Site, conduct data analysis, and identify usage trends.

3. Will your information be shared?

We don’t share any personally identifying information publicly or with third-parties, except when required to by law, to protect your rights, to fulfill our obligations, or with your explicit consent.

eCISO, LLC may process or share your data based on the following legal bases:

  • Your Consent: We may process your data if you have given us clear and explicit consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your personal information when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: We may process your personal information to fulfill the terms of any contract eCISO, LLC has entered into with you.
  • Legal Obligations: We may process or disclose your information where we are legally required to do so to comply with a valid legal requirement.
  • Vital Interests: We may disclose your information where we believe it is necessary protect the vital interests of the Site, eCISO, LLC, or other parties.

We only share and disclose your information with the following third parties.

Functionality and Infrastructure

Amazon Web Services - Privacy Policy

Web and Mobile Analytics

Google Analytics - Privacy Policy
HubSpot - Privacy Policy

Website Hosting

Amazon Web Services - Privacy Policy
Netlify - Privacy Policy

User Email Contact

Google - Privacy Policy
Netlify - Privacy Policy

If we have processed your data based on your consent and you wish to revoke your consent, please contact us at privacy@eciso.io for assistance.

4. Do we use cookies and other tracking technologies?

Yes - We may use cookies and similar tracking technologies (like web beacons and tracking pixels) to access or store information. All cookies are disabled until you explicitly opt-in to each service, unless they are required to deliver the Site or required functionality to you.

You can manage your cookie preferences on the Site at any time by clicking on the Cookies link at the bottom of each page.

5. How long do we keep your information?

We only retain collected information for as long as necessary to provide you with your requested service. In general, anonymized data used for business analytics such as that stored in Google Analytics is retained for approximately 14 months. Unless a longer retention period is required by law (such as tax, accounting or other legal requirements) or to fulfill a valid contract, we will not retain your information for longer than 2 years.

6. How do we keep your information safe?

What data we do store, eCISO, LLC is committed to protecting within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. eCISO, LLC has implemented appropriate technical and organizational security measures designed to protect and validate the security, confidentiality and integrity of any personal information we process. Please remember that we cannot guarantee that the internet or any technical resources are 100% secure; Although we do our best to protect your personal information, transmission of such data to and from the Site is at your own risk.

7. Do we collect information from children?

No, eCISO, LLC does not knowingly solicit data from or market to children under 18 years of age. By using the Site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Site. If we learn that personal information from users less than 18 years of age have been collected, we will take reasonable measures to promptly delete such data from our records.

If you become aware of any data we have collected from children under the age of 18, please contact us immeditely at privacy@eciso.io.

8. What are your privacy rights?

The Site is not designed or intended to collect significant amounts of personal information, however we recognize the importantance of upholding your rights to maintaining the privacy of your data. You have the right to review, change, or peramanently erase any of your personal information disclosed to eCISO, LLC through your use of the Site at any time. We will respect these rights regardless of where you reside. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

If you are a resident of the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain about us to your local data protection supervisory authority (find their contact details here).

Please refer to your local privacy regulations and legislature - You may have additional rights or responsibilities with regards to your privacy dependent upon your locale.

9. Do we make updates to this policy?

This policy is updated from time to time to reflect our current operating procedures. We encourage you to regularly review this privacy policy to stay informed of how we are protecting your information.

10. How can you contact us about this policy?

If you have any questions, comments or concerns about this policy, or would like to exercise your rights, please reach out to us by email at privacy@eciso.io for assistance.